PDF files in Portuguese.

Moral Harrassment

August/2005. 5p.

The reality of an Ombudsmanship Service

Anis Nacfur. January/2004. 2p.

Internal client versus external client

Anis Nacfur & Marcus Ligocki. June/2003. 2p.

Quick and comprehensive response to Ombudsman demands

Cayton Campanhola. M.PR.CIRC No 013/2003, 29 September, 2003. 1p.