PDF files in Portuguese.
Moral Harrassment
August/2005. 5p.
The reality of an Ombudsmanship Service
Anis Nacfur. January/2004. 2p.
Internal client versus external client
Anis Nacfur & Marcus Ligocki. June/2003. 2p.
Quick and comprehensive response to Ombudsman demands
Cayton Campanhola. M.PR.CIRC No 013/2003, 29 September, 2003. 1p.