In light of Deliberations No. 4 and No. 5, from March 17, and March 18, 2020, respectively, which address the measures taken by the Corporation due to the COVID-19 outbreak, Embrapa's Ombudsman's Office will not perform face-to-face services for 60 days, starting from the date of the publication of Deliberation No. 4. It re-establish at any time depending on the Corporation's executive decision. Provision of services via the platform FALABR will be maintained.
Access the platform by clicking here
Embrapa's Ombudsman's Office reports to the Administrative Council (Consad) and is administratively under the corporation's presidency, while its functional independence is safeguarded in the scope of its attributions. It is responsible for improving the corporation's relationship with internal and external audiences at different administrative levels. It is also responsible for the implementation of the Law of Access to Information.
You can contact us through:
I. IN PERSON
Embrapa Headquarters, Bl. E. Ouvidoria (Ombudman's Office). Parque Estação Biológica - PqEB s/nº. Brasília, DF
II. BY PHONE
+55 61 3448 4199
II. BY E-MAIL
III. BY MAIL
Embrapa Sede, Bloco E. Ouvidoria. Parque Estação Biológica - PqEB s/nº.
70770-901 Brasília, DF, Brazil
RECORD YOUR MANIFESTATION
Report the practice of an illicit act whose solution depends on the performance of an internal or external control agency.
Report insatisfaction with a public service.
Request that the Public Administration takes measures.
Propose ideas or improvement to policies and services provided by the federal Public Administration.
Acknowledge or express your satisfaction with services offered or provided.
If you find the provision of a public service very bureaucratic, you can make a simplification request through a form called "Simplify!", Simplifique!
The "Painel Resolveu?" ["Solved?" Display] is a tool that gathers information about submissions to Ombudsman's Offices (reports, suggestions, requests, claims, complaints, compliments and simplification requests) that the Public Administration receives daily through the e-OUV system. The application allows users to search, examine and compare indicators in a fast, dynamic and interactive medium.
Created by the Ministry of Transparency and Comptroller-General of the Union (CGU), the display aims at to provide transparency and data to help managers and citizens exercise control through social participation.
[Remember: to access data from Embrapa, choose "ESFERA FEDERAL" and in the field "NOME DO ÓRGÃO/ENTIDADE", select "EMBRAPA"]
If you need to speak to other Ombudsman's Offices within Brazil's Federal Executive Branch of government, access the link above.